34158 Riczo
MIS 34158: Healthcare Technology Management
Spring 2015: January 12th – May 10th
No Classes: 100% Web Based Course
Instructor: Steve Riczo, M.H.A., B.A.
E-mail: sriczo1@kent.edu
Text Messaging & Phone: 440-532-0063 (please text me if you need an answer quickly)
Office Hours: By appointment (most issues for this online course can be handled by email or phone)
Course Prerequisite: MIS 34157 - Students in the course who do not have the proper prerequisite risk being deregistered from the class.
Enrollment/Official Registration: Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Student Tools on FlashLine) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until Sunday, January 25 , 2015 to correct the error. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
Graduation Application Requirement: If you are eligible to graduate, it is your responsibility to apply for graduation before the set deadline (May Graduation: Apply before September 15th August Graduation: Apply before December 15th December Graduation: Apply before March 15th). If you apply after the deadline you will be assessed a $200 late fee. Please see your academic advisor as soon as possible if you are uncertain as to your progress toward graduation. To apply for graduation complete the following steps: Log onto your Flashline account (1) Click on the Student Tools tab (2) Look in the Graduation Planning Tool Box (3) Click on Application for Graduation
If an error message appears, you must contact your advisor.
Course Withdrawal Deadline: Sunday, March 22, 2015
Course Description: Introduces the main components of healthcare information technology with emphasis on the components that distinguish the healthcare delivery system from other business enterprises. Prepares students as clinical managers and consultants who must rely upon or manage information technology to accomplish their objectives.
Required Text: Health Care Information Systems: a Practical Approach for Health Care Management, Third Edition; ISBN 978-1-118-17353-4.
Objectives:
1. Learn what constitutes healthcare information.
2. Gain insight into healthcare information systems.
3. Increase understanding pertaining to federal efforts to enhance quality of patient care through health information technology.
4. Obtain an understanding of clinical information systems.
5. Understand the basics pertaining to system acquisition, implementation and support.
7. Learn about management challenges pertaining to information technology services and strategy considerations.
Grading Policy for Course:
Each student’s final grade for this course will be determined in the following manner:
60% Quizzes and exams
20% Individual papers
20% Participation in online class discussion forums (see note below)
Discussion Forum Note: Your participation requires one original post each week of one or two paragraphs and one short response to a post from each of your classmates. Responses cannot just be comments such as “I agree” but rather at least a couple of sentences that demonstrates thoughtful reflection. Maximum earned points can only be achieved through thoughtful and insightful post and responses.
The grading scale is as follows:
Grade
92.5 to 100 points, A
89.5 to 92.4 points, A-
87 to 89.4 points, B+
82.5 to 86.9 points, B
80 to 82.4 points, B-
77.5 to 79.9 points, C+
72 to 77.4 points, C
68.5 to 71.9 points, D+
62 to 68.4 points, D
61.9 points or less, F
Course Requirements
Read the assigned material by the due date so that you do not fall behind which will also help your grade for the course via quizzes and exams. All of the chapters assigned in this syllabus are from the required text book for this course described above. Additional Readings may be assigned.
Students are responsible for monitoring their FlashLine e-mail and Blackboard for any changes, assignments or instructions. Instructor will attempt to email students anytime anything new is posted on Blackboard that constitutes a requirement for the course.
Your active participation in the online discussion forums is important to demonstrate that you are intellectually involved in the material and to hone your skills pertaining to individual expression and group discussions – vital skills in the workplace. This will be a highly interactive class so please be prepared to actively participate (see note about Discussion Forums in Grading section of this Syllabus above).
You will be required to turn in four written papers on topics to be proposed and approved by the instructor. The papers will be quite short (two pages in length – double-spaced) but the quality should be commensurate with that expected of an experienced undergraduate student. Write it as if you are giving a brief executive summary to your supervisor on your job and you know that supervisor wants you to be succinct, accurate, articulate, and insightful with a paper free of grammatical and spelling errors. Written communication in today’s healthcare and business environment is as much a reflection of your capabilities as is verbal communication. Use your written assignments and communications to the instructor and your fellow students in this course to hone your writing skills.
Reasonable accommodations will be provided to any student who has a documented disability in accordance with the Kent State University guidelines. University policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these accommodations through Student Accessibility Services (contact 330-672-3391 or visit http://www.kent.edu/sas/index.cfm for more information on registration procedures).
Students are required at all times to comply with the academic honesty policies of Kent State University. Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit. In addition, it is considered to be cheating when one cooperates with someone else in any such misrepresentation. The use of the intellectual property of others without giving them appropriate credit is a serious academic offense. It is the University's policy that cheating or plagiarism result in receiving a failing grade for the work or course. Repeat offenses result in dismissal from the University.
Take all quizzes, exams and turn in written papers on time and according to the schedule outlined in this syllabus. Quizzes and test dates to be announced and will be posted on the course Blackboard site.
Week 1: January 12 – 18
Read the Forward, Preface and the following pages from Chapter 1: Introduction to Healthcare Information: pages 3 through 21
Participate in the online course Discussion Forum topic for this week: Page 5 describes the Health Insurance Portability and Accountability Act that creates a responsibility for all hospital employees to be careful never to divulge “protected health information” in a manner that violates the law. Please give one or two examples of how a hospital employee might violate the law either deliberately or inadvertently.
Week 2: January 19 – 25
Finish Reading Chapter 1 from the bottom of page 21 through 43
Participate in the online course Discussion Forum topic for this week: Page 37 describes outcome measures and balanced scorecards. Please give one or two examples of outcome measures for patients that might appear on a balanced scorecard.
Week 3: January 26 - February 1
Read only the following pages from Chapter 2: Health Care Data Quality pages 50 through 52 and 59 through 60
Read the following pages from Chapter 3: Health Care Information Regulations, Laws and Standards pages 67 through the top half a page 81
Participate in the online course Discussion Forum topic for this week: Provide at least one example of what you would do to reduce data errors at your hospital using one of the list on page 59.
Paper #1 due on Feb 1st by midnight
Week 4: February 2 – 8
Finish reading Chapter 3 from the bottom of page 81 through page 96
Participate in the online course Discussion Forum topic for this week: Page 90 describes the importance of privacy and confidentiality. In your own words, describe why this is important and how a violation of this principle can harm a patient or former patient of your hospital.
Week 5: February 9 – 15
Read the following pages from Chapter 5: Clinical Information Systems pages 133 through 147
Participate in the online course Discussion Forum topic for this week: Page 141 describes the value of EHR systems so please give two examples of how quality of patient care is enhanced with the use of electronic health records.
Week 6: February 16 – 22
Read the following pages from Chapter 5:148 through 163
Participate in the online course Discussion Forum topic for this week: Page 158 describes the value of telemedicine and telehealth so please give two examples of how you think this could improve care in rural communities where there are often a shortage of physicians.
Week 7: February 23 - March 1
Read the following pages from Chapter 6: Federal Efforts to Enhance Quality of Patient Care through the Use of Health Information Technology: 179 through the top half of page 194
Participate in the online course Discussion Forum topic for this week: Page 189 and 190 describes the Affordable Care Act which created Accountable Care Organizations. Do you think Accountable Care Organizations are a positive development and why are good information systems essential to their success?
Paper #2 due on March 1st by midnight
Week 8: March 2 – 8
Finish reading Chapter 6 from the middle of page 194 through the top half of page 202
Participate in the online course Discussion Forum topic for this week: The top of page 198 describes HealthBridge in the greater Cincinnati-Northern Kentucky area. Why do you think HealthBridge is beneficial to patients or if not, why not?
Week 9: March 9 – 15
Read only the following pages from Chapter 7: System Acquisition: page 210 through 225
Participate in the online course Discussion Forum topic for this week: The top of page 223 describes how an organization might send out a Request for Proposal to health information technology vendors. Why do you think this is important?
Week 10: March 16 – 22
Finish reading Chapter 7 from the bottom of page 225 through 237
Participate in the online course Discussion Forum topic for this week: Of the things that can go wrong in managing the system acquisition process as described on pages 235 and 236, which one do you think might be the most likely to occur and why?
Week 11: March 23 – 29
Spring Recess - No Assignments
Week 12: March 30 - April 5
Read only the following pages from Chapter 8: System Implementation and Support: page 241 through the top half of page 254
Participate in the online course Discussion Forum topic for this week: Page 249 describes workflow analysis. Give one example of a workflow analysis that might be analyzed in a primary care physician’s office in preparation for implementing a new electronic health record system.
Week 13: April 6 – 12
Finish reading Chapter 8 from the bottom of page 254 through page 266
Participate in the online course Discussion Forum topic for this week: Page 263 describes the importance of providing adequate training of staff. When do you think it is best to provide that training prior to a go-live of a new system such as computerized order entry or electronic health records (ie, A few days before go-live? A few weeks before go-live? A few months before go-live? A few years before go-live?) Why?
Paper #3 due on April 12th by midnight
Week 14: April 13 – 19
Read the following pages from Chapter 9: Technologies That Support Healthcare Information Systems: from the middle of page 284 starting with Data Mining through page 302
Participate in the online course Discussion Forum topic for this week: Page 296 describes how the Internet works. A friend of yours ask you that same question with a request to answer it in just a few sentences. What is your answer?
Week 15: April 20 – 26
Read the following pages from Chapter 12: Organizing Information Technology Services: 395 through 412
Participate in the online course Discussion Forum topic for this week: Page 404 discusses the role of the chief medical information officer. Why is it so important to have a physician involved when it comes to clinical information and do you think that person has the potential to improve medical care in your organization? If so, how?
Week 16: April 27 - May 3
Read the following pages from Chapter 15: IT Governance and Management: 497 through 504
Read the following pages from Chapter 16: Management’s Role in Major IT Initiatives: from the bottom of page 528 (Managing IT projects) to the bottom of page 540
Read the following pages from Appendix A: Overview of the Healthcare IT Industry: 641 through 651
Participate in the online course Discussion Forum topic for this week: Page 499 describes senior management responsibilities pertaining to information technology. You are a senior manager in a hospital and a board member asks you what your primary responsibility is when it comes to information technology. How would you answer?
Paper #4 due on May 3rd by midnight
Week 17: May 4 – 10
Final Exam
